The role of CEO of Quality Scotland is one that encompasses both a wide range of activities and also presents the opportunity to lead and be part of a strong, fantastic, highly skilled and passionate team. This role combines both the day to day operations of the organisation, providing direction and leadership to the team in the development and implementation of the organisation’s vision, mission, values and strategic aims; and also, a strong element of account management and delivery.
The Quality Scotland membership is at the heart of the organisation and as a team there is a very flat people structure in place which links with the organisational culture, where the EFQM Excellence Model is not only the main element of service delivery but also underpins the Quality Scotland way of doing things.
This role offers the opportunity to engage with all sectors across Scotland and also represent Quality Scotland on a global platform through the EFQM Partner Council.
There is a very strong well-established supportive culture across the organisation where everyone contributes and helps out when things need to be done.
Due to retirement an exciting opportunity exists to join Quality Scotland as a part-time Business Manager 3 days per week.
About Quality Scotland:
We are a charitable, membership organisation working with over 250 organisations across Scotland from the private, public and third sectors. We are the Scottish National Partner Organisation (NPO) of the European Foundation for Quality Management - whose Excellence Model is the most widely used business excellence framework in Europe.
We offer a wide range of products and services across all sectors and pride ourselves on the 1-1 account management we offer to all our members. We are a small, highly dedicated team with excellence at the heart of all that we do.
To find our more visit: qualityscotland.co.uk
What the role involves:
This exciting position is perfect for an experienced individual who understands the importance this role plays in ensuring the smooth running of the organisation. The role has a clear focus on governance, working closely with the CEO to support the board and committees and that all relevant documentation is lodged with Companies House and OSCR. The Business Manager will work with the CEO and Financial Controller to manage the day to day financial processes of the organisation and support the reporting of these and also the annual audit process. A varied role that encompasses many aspects of office management along with providing general administration support to the CEO and Quality Scotland team.
Essential skills and experience:
· Previous governance experience working with boards and committees
· Ability to deal with sensitive and confidential information
· Good understanding of financial processes
· Experience of providing HR, payroll and pension support with assistance from external organisations
· Competent minute taker
· Excellent IT skills including word, excel and PowerPoint
· Excellent communication skills
· Health and safety experience
· General office management and administration experience
· GDPR knowledge and experience
· Familiar with salesforce or other CRM systems