The Shop Manager will lead and motivate a team of volunteers to support a strategy for growth and support the Operations Manager to attain strategic objectives and grow sales income, awareness of our mission and fundraising activities. Ensures shop operations are in line with Retail Standard operating procedure and organisational policies and procedures, and identify opportunities for increased sales potentials, improve awareness of our vision and mission as well as adding social value to the local community.
To find out more please download the Recruitment Pack below.
We are looking for someone who has experience of managing a team of volunteers and can demonstrate how they have empowered and motivated that team beyond expectations. With the added experience of being able to recruit and commit to developing a diverse team, in particular volunteers, you may be exactly the person we are looking for to become Furniture Shop Manager at our shop in Glasgow.
Your role will be varied and will challenge you but will provide you with stimulating and satisfying work. Our Furniture Shop Managers do not have a typical day and that's because they are continually seeking different opportunities to engage with the local community and increase their shop's contribution to Shelter's cause. This could be through co-ordinating and empowering the shop team to arrange a colouring competition for customers children to enter or a raffle with products donated from local businesses as prizes.
You will develop and encourage your own and your team's knowledge on the products that will attract those customers and donors through the door as well as continually developing your own and your team's knowledge of who Shelter are and what we do. It goes without saying that your volunteers, under your leadership, will run an exceptional shop.
How do I demonstrate I am who you are looking for?
· You will need to address and provide examples of the following in your application and at interview:
· Experience of managing a team of volunteers, including recruitment and development of that team
· Experience of providing excellent customer service, preferably in a face-to-face role
· Knowledge of charity retail and increasing donated sales is advantageous but not essential
· Knowledge of Shelter's work and why you wish to work for this charity.
How do we describe our Furniture Shop Managers?
If we were to describe our Furniture Shop Managers in 4 key words, they would be Confident, Inspiring, Enterprising and Influential. Our Furniture Shop Managers are happy to roll up their sleeves and lead by example and their aim is to develop and empower their team.
At Shelter we value our people and the skills and expertise they can bring to their role to help further Shelter's cause. As a Furniture Shop Manager, how you manage people is the most important skill we are looking for and it will be critical to your success in this role.
How is this all possible?
It's simple, with a strong, motivated and committed volunteer shop team behind you, anything is possible!
For further information about the role and the benefits of working for Shelter please visit our website.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so need diverse people to tackle them.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
We’re excited to be able to offer you a new opportunity to join our team in managing the Save the Children Nicolson Street Shop in Edinburgh.
Do you like being empowered? And empowering others?
Do you have experience of successfully leading a team?
Are you passionate and creative? Are you flexible, adaptable and willing to learn?
We’re looking for someone who loves working with people and has the ability to lead and inspire those around them. Our successful candidate will be someone who is energetic and positive in their approach and attitude, with the ability to instil this in others. They will be hard working and can lead by example, being hands on themselves when necessary but ultimately with the ability to drive productivity through empowering the volunteer team.
This is a great opportunity for someone who can work with a diverse group of volunteers to create a welcoming atmosphere in the shop to attract more volunteers, donors and supporters. As well as being someone who is driven and motivated by raising money for Save the Children, the right candidate will be able to motivate their team to achieve goals and targets for the shop in a positive way. They will need to be able to work collaboratively with peers and colleagues, actively engaging with others and building strong working relationships. Whilst charity retail experience is not essential, we do require someone with a business mind with the ability to make confident commercial decisions using information available to them.
As a Shop Manager, we can offer you a challenging but enjoyable and hugely rewarding role with Save the Children. We will provide you with the right training, support and coaching you need in order to successfully manage and lead a team of volunteers in Nicolson Street.
Save the Children shops are at the heart of the community, providing a welcoming and positive environment for people to come together to volunteer, donate and shop.
Our shop in Nicolson Street is in the heart of the high street in this busy and vibrant area. Surrounded by an eclectic mix of boutique shops, charity retailers, coffee houses and award-winning eateries. You’ll be aiming to catch the eye of the influx of day-trippers to the town as well as engaging with the local community to build a volunteer team and secure quality donations.
Does this excite you? Have you got what we’re looking for?
If so, we’d love to hear from you.
Working in more than 120 countries, Save the Children does whatever it takes to create breakthroughs in the way the world treats children. Together, we save children’s lives, fight for their rights and help them fulfil their potential.
At Save the Children we are committed to the safeguarding and protection of children in our work. We will do everything possible to ensure that only those who are suitable to work with children are recruited to work for us. This post is subject to a range of vetting checks including a criminal records disclosure.
Our mission is to inspire breakthroughs in the way the world treats children and to achieve immediate and lasting change in their lives. If you share our mission, are passionate about making it happen and strongly believe you can contribute then join us and we'll give you every opportunity to succeed. We look forward to hearing from you.
Do you have a strong track record in business development?
The Scottish Council for Voluntary Organisations (SCVO) is the national membership organisation for Scotland’s voluntary sector. Our purpose is to support, promote and develop a confident and sustainable voluntary sector in Scotland, by delivering services, giving the sector a voice at a national level and promoting and supporting innovation and improvement.
Currently, around half of our annual income comes from grants to deliver services with and for the sector, and half from income generated by providing services for individual organisations, such as payroll, recruitment, office space and IT services.
We’ve created a new Business Development Manager role to help us maximise the potential of our income generating activities in a way that is consistent with our values and purpose. If you have experience of developing corporate partnerships, strong marketing skills and an entrepreneurial spirit, find out more and apply now!
About The Next Chapter
Would you like to join a dynamic, growing not-for-profit social enterprise focused on emotional and psychological wellbeing?
We have a specialist bookshop stocking titles on personal development, mental health, social and psychological wellbeing subjects. In our four therapy rooms, we offer counselling, coaching and therapies such as massage and reflexology.
All profits from our enterprise go back into supporting our reduced fee counselling service.
Future plans include developing a programme of talks, workshops and events around wellbeing, personal development and mental health.
Responsibility for the day-to-day running of the bookshop and therapy rooms, for developing and growing our bookshop, coaching and therapy offering, and planning, promoting and delivering a new programme of talks, workshops and events around wellbeing.
Please see the attached job description for more information.