An exciting opportunity to make a significant difference to childhoods and life prospects of thousands of children in conflict-affected countries.
Lead on planning and roll-out of our £1m appeal for war-affected children in 2025
Become Chair of the Board of Trustees
EMMS International is Scotland's oldest international healthcare charity. We work in India, Malawi, Nepal, Rwanda, Scotland, and Zambia. We maintain the highest standards in all our work, and our donors include the UK Government, generous philanthropists, trusts, foundations, and many general individuals.
Our Board has 8 trustees, and seeks an 9th, to be Chair. The Board meets quarterly, and the Chair agrees the Agenda with the CEO, chairs Board meetings, may be a member of our Finance, Audit and Investment Committee, and line-manages the CEO.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Edinburgh's primary function is to provide a safe and welcoming environment for those experiencing homelessness.
Contract: 9 month fixed term (secondment cover)
Location: Cranston House, 271 Canongate, Edinburgh EH8 8BQ. Please note this is an onsite role.
About the role
We have an exciting opportunity to join our Edinburgh Skylight as a Receptionist/Administrator in our Edinburgh Skylight Team. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.
You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of Cranston House. This role is based onsite with no option for homeworking.
About you
To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understands the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.
You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
It’s an exciting time at EMMS International, with the creation of two new roles to develop our income generation capacity. We’re looking for a highly motivated, experienced fundraiser to join the small, yet highly efficient team.
Leading on creating new philanthropic relationships, developing existing support from mid-level donors, and growing strategic partnerships, you will enjoy creating and implementing plans to cultivate and steward new and existing donors.
EMMS International is Scotland’s longest serving healthcare charity, with programmes focusing on the UN’s Sustainable Development Goals. Our current programmes take place in Malawi, Inda, Nepal, Zambia. Rwanda, and Scotland.