To provide administration support to the EDDACS service within Edinburgh Women’s Aid; enabling the EDDACS team to provide a high-quality frontline service to victims of domestic abuse at the highest risk.
Working for Chest Heart and Stroke Scotland in our shops will allow you to use all your skills to meet the challenge of turning a bag of donated items into income. Retail experience is preferable, although not essential. A positive can-do attitude is what we value. If you are creative and like working with others, especially a team of loyal volunteers, apply now.
We are looking for two enthusiastic Assistant Shop Managers for our new store opening in Prestwick. You’d be responsible for leading a team to engage with the community to deliver the set Key Performance Indicators. You will have the autonomy to be innovative in achieving your targets.
Chest Heart and Stroke Scotland is an organisation that takes the health and well-being of everyone seriously, including all colleagues. We have a schedule of activities and learning opportunities focused on Health and Wellbeing. We offer a generous annual leave allowance, a workplace pension scheme, paid time off for ill health and access to an employee assistance package.
As well as being a vital member of the local community, you’d be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again.
CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.
In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.
Carer Adviser and Facilitator (BAME Carers and Self- Directed Support Focus)
The Action Group seeks a highly organised, skilled and empathic person to join its dynamic carer advice team. We particularly welcome applications from people with experience of
living or working within a Black, Asian or Ethnic Minority Community and people who speak
another language in addition to English.
Requirements
This opportunity is a result of an exciting new partnership between The Action Group and Lothian Centre for Inclusive Living. The project aims to ensure that Black Asian and Minority Ethnic carers can access Self Directed Support.
The postholder will co-facilitate regular peer-support groups and carry out 1-1 casework with carers (within Edinburgh and the Lothians). The post holder will assist carers to be active collaborators and decision-makers, providing both 1-1 support and group development activities.
Successful applicants will:
An opportunity to support your community in Inverness to drive climate action. The Highlands & Islands Climate Hub is fully funded by the Scottish Government and is one of a network of Climate Action Hubs established across Scotland. It's purpose is to support and empower communities to develop local solutions to make the transition to net zero and climate resilient living. The role of Development Officer will be to support communities throughout the region to collaborate, network and assist community groups in design, development and delivery of community led climate action projects. Signposting, networking and taking a proactive approach to join people and communities together.
An opportunity to support your community on Shetland to drive climate action. The Highlands & Islands Climate Hub is fully funded by the Scottish Government and is one of a network of Climate Action Hubs established across Scotland. It's purpose is to support and empower communities to develop local solutions to make the transition to net zero and climate resilient living. The role of Development Officer will be to support communities throughout the region to collaborate, network and assist community groups in design, development and delivery of community led climate action projects. Signposting, networking and taking a proactive approach to join people and communities together.
The Fundraising Administrator is responsible for maintaining information related to supporter records, including capturing, inputting, organising, and reporting on supporter constituent information and donations to a high level of accuracy. They will also provide essential administrative support to the Fundraising team and maintain effective co-operative relationships.
Responsible for but not limited to:
Database management
Maintaining accurate and timely records in Raiser's Edge (RE), including constituent records, daily gift entry, supporter acknowledgments, data hygiene processes, identification of duplicates, queries/reports, and other supporter communications.
Work with Supporter Care & Database Manager to ensure data is managed and structured in line with relevant legislation, including GDPR & HMRC requirements.
Assist the Supporter Care & Database Manager in the production of month end reconciliation reports with the charity’s Finance Department.
Keeping mailing lists up to date in the database, adding and managing mail and email consents to supporter records within RE including segmentation, unsubscribes and updating contact details.
Record and process donations, including from other platforms, through manual input, by batch and importing to RE.
Ensure timely and accurate recording of all donor information and income onto RE ie. cheques, cash, Much Loved, JustGiving, Online Express, Givetap, Stripe, CAF online, Payroll Giving, CR/DR cards, Direct Debits & Standing orders.
Provide support for users of the Raisers Edge database through induction sessions and ongoing training.
Assist other organisation users with administrative tasks including importing of data, adding new users to RE (brochure enquirers & website newsletter sign ups), adding actions & consent preferences, building lists for emailing, help with any general RE usage enquiries.
Fundraising Administration
Assist with banking of all donations, cash collections and event income.
Prepare data for regular Gift Aid claims in line with an agreed schedule.
Respond to supporter enquiries in person, by phone and email (includes monitoring Fundraising @ inbox) ensuring excellent customer care of current and potential supporters.
Complete a monthly reconciliation of all donation income processed through RE with fundraising income processed through Xero.
Assist with the gift acknowledgement and thanking process.
Support the Fundraising team with any ad-hoc administrative tasks, especially administrative support for events including licence applications for charity collections and event licences as required.
Send out fundraising materials as and when required by fundraising team and Leuchie colleagues.
Support the Community & Events Fundraisers with payment considerations and support volunteers with collection Cans, maintaining accurate records, ensure cans are emptied and collected as appropriate, and issue thank you letters.
Support the Community & Events Fundraisers with processing event participants and making sure relevant information related to Leuchie’s events are added onto RE.
Support the Donor Relations Lead with data segmentation and pulling lists off RE to aid with sending out publications and appeals.
Assisting the fundraising team by passing on relevant information that you come across while working with the data.
Attending and assisting at events.
General
Attend and take part in meetings as necessary
Participate in mandatory training as per Leuchie House policies and practices
Be flexible in working hours to provide cover for holiday and absence
Any other appropriate duties as required
Knowledge and Experience
Excellent administration experience with strong attention to detail.
Experience of working in a customer focused environment with a strong understanding of fundraising and marketing
Experience of using Microsoft Office
Preferable experience utilising a database, ideally Raiser’s Edge. Full training given but advantageous if prior experience
Skills
Strong communication and interpersonal skills
Excellent organisational abilities and team interaction skills
Excellent IT skills with a good understanding of websites and social media
Ability to motivate, engage and inspire people
Personal characteristics / attributes
Keen to develop a career in charity fundraising and marketing with a commitment to Leuchie’s vision and core values
Strong attention to detail whilst managing a busy workload
Ability to work unsupervised and to use initiative
Positive, caring attitude and understanding of customer service
Hard working self-starter with a flexible approach and attitude to working hours and tasks to be completed
Leuchie is committed to treating all applicants equally and fairly based on their skills, experience and ability to fulfil the duties required. This is regardless of any protected characteristics.
Benefits:
• Company events
• Company pension
• Cycle to work scheme
• Employee Assistance Programme
• Discounted or free food
• Enhanced maternity leave
• Free parking
• Sick pay
Ability to commute/relocate:
• North Berwick: reliably commute or plan to relocate before starting work (required)
Work Location: In person
We are looking for individuals who are passionate about supporting the wellbeing and development of children aged 0-5 years both through group work and childcare provision but also by working alongside parents and carers.
You will have the opportunity to work in a meaningful way with small groups of children, creating stimulating learning environments and nurturing positive relationships with both children and parents.
If you are looking for the opportunity to work with children and families more creatively and flexibly whilst providing high quality care and support, then this is the role for you.
If you would like to discuss the role and the working patterns available, please feel free to contact us via moragwilson@steppingstonesnorthedinburgh.co.uk.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
We are a dynamic, innovative and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. As part of our commitment to end the homelessness of more people using our direct services, including people with complex needs, we are seeking a Practitioner Psychologist or Psychological Therapist to work across our Edinburgh Skylight service.
You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences.
Hours: Full time (35 hours) or Part time (min. 21 hours)
About you
We are looking for people who are community focused and driven by shared values. You will look forward to engaging with individuals who have very difficult lives and have struggled to access traditional forms of support. You will have the skills to offer creative and flexible individual work, alongside consultation and reflective practice to core groups, multi-agency networks and the wider system. You will be excited about joining a local team of people who share a commitment to end homelessness and a national team of psychologists led by a Lead Psychologist.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 31 years supporting 4,500 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and intensive family support.
This role will support the CEO, Deputy CEO & Operations Leader and wider Leadership Team (LT) by leading on administrative, clerical and finance support including HR & Payroll administration, Salesforce CRM updates/reports, office enquiries, board/LT administration and operations assistance where required.
We are looking for someone who has experience in office management and administration, with strong interpersonal skills to manage internal and external relationships effectively and appropriately. You will be proficient in the use of Microsoft Office (Word, Excel, Powerpoint, Outlook) and have an understanding of HR requirements, including relevant policies and procedures, and Health and Safety. Experience using CRM systems and accounting packages such as Xero would also be desirable.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
An exciting role within our FASD Hub. This role involves developing and delivering FASD training, providing direct support to families, line management supervision to volunteers and taking a lead role in facilitating community support services including peer support groups, Advice Line and the establishment of community support groups.
Key Working Relationships
· FASD Services Manager
· FASD Lead Advisor
· FASD Hub team members
· FASD Hub volunteers
· FASD Professionals, Social Workers, Education, Researchers, Partner Organisations, Wider Adoption UK Team
Purpose of the Role
To work alongside the FASD Services Manager, FASD Lead Advisor and FASD Advisors in the delivery of the FASD Hub services including developing/delivering FASD training; providing direct support to families, providing line management supervision to volunteers and taking a lead role in facilitating community support services including peer support groups, Advice Line and the establishment of community support groups
Main Duties and Responsibilities
· The post holder will take a lead role and play an active part in the service’s peer support activities including online peer support groups/forums, virtual community groups and the establishment of a network of local community support groups.
· Lead delivery of FASD training workshops, seminars, webinars, events, commissioned training, and bespoke sessions for parents/carers, professionals, and stakeholders. The delivery of training may be online or in person and may require travel throughout Scotland.
· Responsible for supporting FASD Hub service users through direct one-to-one support to parents/carers
· Provide support and supervision to FASD Hub volunteers.
· The post holder will take a significant role in the design and development of training materials and resources, including updating and refreshing in line with new FASD developments and research which impact upon the FASD community.
· Support the wider work of Adoption UK to deliver training on FASD to members, staff, and stakeholders, for example as part of Kinship Care Week, Adoption Week Scotland, The Promise etc. On occasions these maybe outside Scotland.
· Provide support and guidance to the FASD Helpline Advisor and follow up targeted enhanced advice in response to helpline enquires.
· Provide cover and answer incoming enquiries to the FASD Hub Helpline, (telephone, email, and online platforms), along with occasionally providing cover to other Adoption UK Helpline services.
· Working alongside other team members, the post holder will have input into the development, designing and planning of content for FASD Hub social media accounts, to ensure content is factually correct and the messaging reflects that of the FASD Hub service and FASD community.
· Attend relevant national meetings, conferences, training events, networking, and development opportunities to promote the FASD Hub services and/or delivering FASD training.
· Support the FASD Services Manager and FASD Lead Advisor with delivery of the project and collaboratively work with all FASD Hub colleagues to ensure the success and growth of the project, and where required cover for other team member absence